Chick-fil-A Notified Customers of a Data Breach July 20 — What Louisiana Fans Need to Know

A heads up if you frequent Chick-fil-A (as the long drive-thru lines at Louisiana locations confirm). Chick-fil-A is asking some of its customers to reset their passwords after the company disclosed a data breach.

What Information Was Exposed in the Chick-fil-A Breach in July 2026?

The fast-food giant sent out notifications to affected customers on July 20, 2026. In that letter, Chick-fil-A said it noticed suspicious login activity on certain accounts and subsequently launched an investigation.

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After investigating, Chick-fil-A discovered that from July 17 to July 19, "unauthorized parties" had used account credentials obtained by a third party to launch an attack on its website and mobile apps.

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The parties were able to access customers' names, email addresses, Chick-fil-A One membership numbers, and the last four digits of credit or debit card numbers. Additional information, like birthdays and addresses saved to the account, was also included in the breach.

What Chick-fil-A Did in Response to the Breach

In response to the breach and to help combat the effects, Chick-fil-A said it forced logouts on affected accounts and removed any saved payment methods. It also restored affected Chick-fil-A One balances and added additional rewards.

What You Should Do If You Have a Chick-fil-A One Account

Chick-fil-A recommends that affected customers reset their passwords and keep an eye on credit reports and account statements for any further suspicious activity.

If you have any questions about this data breach or would like additional information, you can call toll-free (888) 201-5329. This call center is open Monday through Friday from 8 a.m. to 8 p.m. Central Time.